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About Email Fraud

Overview — What is phishing?

Phishing (pronounced 'fishing') refers to fraudulent communications designed to deceive consumers into divulging personal, financial, or account information, including account user name and password, credit card information, and Social Security number. Email is most commonly used for phishing due to its low cost, greater anonymity for the sender, the ability to reach a large target group instantly, and the potential to solicit an immediate response. However, fraudsters have also used online pop-up windows, direct mail and phone calls.

Phishing emails often appear to come from legitimate financial institutions, insurance companies or retailers. Techniques such as a false "from" address, the use of seemingly authentic logos from financial institutions, or Web links and graphics may be used to mislead consumers into believing that they are dealing with a legitimate request for personal information. These fraudulent emails often create a false sense of urgency intended to provoke the recipient to take immediate action; for example, phishing emails frequently instruct recipients to "validate" or "update" account information or face cancellation.

A SMiShing attack is a type of phishing communication that is sent to your phone through an SMS text message.

For more information on phishing and how to protect yourself, please .

How to contact Ameriprise Financial about fraudulent emails

Ameriprise Financial will never ask you to provide confidential information over email or text message.If you receive an email that you believe could be fraudulent, immediately forward the message to anti.fraud@ampf.com. Do not remove the original subject line, or change the email in any way when you forward it to us. Any submissions to this email address will result in an auto-generated reply to notify you that we have received your email. If we find it to be fraudulent, we wil